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$pageTitle = 'Refund Policy - AdityaHost';
$metaDesc  = 'Refund policy for AdityaHost FamAPI plans. Understand when refunds are granted, how to request one, and what happens if the service fails.';
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    <div class="crumb" style="color:#8ab0ff">Legal</div>
    <h1>Refund Policy</h1>
    <p>Last updated: 1 August 2026</p>
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    <h2>1. In short</h2>
    <p>We want you to win. If the FamAPI verification service fails you in a genuine case covered below, we will refund or replace your plan — no drama.</p>

    <h2>2. Refundable situations</h2>
    <ul>
      <li><strong>Service failure:</strong> if automated payment verification stops working and our team cannot restore it within 48 hours, you get the unusable time back as a plan extension or refund.</li>
      <li><strong>Duplicate purchase:</strong> accidental double payment of the same plan — fully refunded for the duplicate.</li>
      <li><strong>Wrong plan:</strong> you bought a longer plan by mistake and contact us within 24 hours — we&rsquo;ll adjust or refund the difference.</li>
      <li><strong>Failed setup:</strong> you cannot connect your FamPay Gmail and our support cannot get you connected within 7 days of purchase — full refund.</li>
    </ul>

    <h2>3. Non-refundable situations</h2>
    <ul>
      <li>Plans used substantially (e.g., 50%+ of duration consumed).</li>
      <li>Account suspended for violating the <a href="terms.php">Terms of Service</a> (fraud, abuse).</li>
      <li>Payments from your own customers failing due to their bank/UPI issues — we verify, banks settle.</li>
      <li>Decision changes (simply not using the plan is not a refund reason, though unused time may be extended on request).</li>
    </ul>

    <h2>4. How to request a refund</h2>
    <p>Write to <a href="mailto:support@adityahost.in">support@adityahost.in</a> with your account email and order/UTR reference, and one line on what happened. We reply within 24–48 hours. Approved refunds are sent to your UPI ID within 5 working days.</p>

    <h2>5. Payment disputes</h2>
    <p>Talk to us first before raising a chargeback with your bank — most issues are resolved in minutes, and chargebacks cost us both time.</p>
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</section>

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